CP
Carlu P

1 reviews | Active since Jan 2018

04 Jan 2018, 14:50

Poor Service

The service of this store is terrible. I was at the shop on 2 Jan on my way to CPT and the store was closed. PNormal working day? No worries, I can always make use of the courier service. So I phone the shop on the 3rd, to make sure about stock availability regarding a jersey that I want to buy, so that I dont drive through from Cape Town unnecessarily. The salesman says he wil phone me back shortly. About two hours later I phone the store again and they do confirm availability of what I want. So now I was told that an invoice will be emailed to me and the goods will be delivered to me via courier and do not have to drive all the way through to Paarl. Nothing recieved on the 3rd. This morning, 4 Jan, I phone the shop again, and the salesman tells me, he is standing with my stuff in his hands as we speak and he will send me the invoice for payment ASAP. It is now 14:35 and still havent recieved anything. No chance that I will do business with this shop online ever. Please delete my online account.

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Replies (1)
CP
Carlu P's update04 Jan 2018, 16:51
Reviewer Update
I was contacted by the store and my Grievance was sorted out.