Ascension Online Shop - stay away

I placed an order for a Defy Fridge on 13 November, expecting delivery within a few days. Every time I logged on, the order status reflects "processing". Following an email enquiry I got a response to say it would be delivered the following day (this was last week). Nothing. Further emails dont even get answered. There is no phone number through which you can make human contact. My advice is to stay away from this supplier. Poor communication, zero delivery.