I got ****med

I had a bad experience with them I ordered the product with Ascendlabel on Instagram they delivered a wrong size sent them a message they said I must send it back and I did they never refund me nor exchange my product I've been waiting on them for more than a month now they keep on saying they have a problem with their factory and I must wait I have been waiting for my jersey to be delivered for more than a month and 2 weeks their Whatsapp no***)stop responding to my messages