Mlondolozi's rudeness attitude

He doesn't even deserve 1star,I have never seen such a rude person who deals with customers, the time he was recruiting me he was so kind and he even came to my place so I can register under him, unfortunately had to cancel, But today my mother would like to use her money that they have been deducting for yearssss, and she asked me to do it for her, as I was communicating with Mlondolozi aka Mlondi, he was so rude he even hung up on me and when I phoned back and told him that's not the way of treating customers, he told me that, that's his phone he can do as he pleases. Firstly if the customer doesn't understand the document that is required in order for the claim to be processed you need to patiently explain it to them so that they can explain it to the place where they want to make a booking, not to be as rude a you are, the place l want to book at, they work according to the way I explained to you, if you were customer ventricle, you would try and get hold of that place and explain to the of what that form you want from them. 1 All the information on their pamphlet is not working, 2 No office number the one on the pamphlet is not working. Can they please make sure that they have a generic email and office number so that we won't get rude treatment because people are using their phones, 😡😡😡😡😠😠😠😠