Issues not being resolved

Had a new toilet installed. Workmanship was terrible and the toilet wasnt secured properly. They came back to secure it and try and fix the calking around it. Then we realised that the new toilet doesnt flush the smallest amount of toilet paper away. They came back to set the volume of the inlet water to Max, but still it doesnt flush away everything and makes a funny refilling sound now.

Currently I am not getting feedback from them.