BEWARE

Dealing with the Jo'burg branch of Artificial Grass Wholesalers has been an extremely disappointing experience. The company's owner, Miguel, has zero customer service skills. We witnessed rude, uncaring and unapologetic behaviour from start to finish.

They attempted to inflate the initial measurement of the area that needed to be covered by almost 30%. This was called out and they subsequently adjusted their quote to the actual measurements.

During installation, the installers damaged a power cable running under the artificial grass. The cable was poorly reconnected and buried again. When we experienced problems with it, Miguel made-up excuses alleging that the company's full invoice had not been paid (despite sending him the quote and proof of payment of full amount quoted). Eventually, no response was received from him when all facts were laid out.

This was all to avoid assisting with properly sealing the cable that his workers had damaged!

Avoid this company at all cost unless you crave poor customer service, unhelpfulness, rudeness and want to get played for a fool!