NO WARRANTIES, REFUNDS, RETURNS or EXCHANGES!

We bought a Tungsten wedding ring for my husband a year ago (March 2021). This weekend the ring fell off the bedside table and broke into two pieces. We phoned Arthur Kaplan (Mall of Africa) and they advised that they don't do exchanges, refunds, returns or provide warranties on ANY of their jewelry. This is completely unacceptable and the definition of unaccountably. They said that the store assitant should have informed us that Tungsten is like ceramic when we bought the ring, which is the absolue opposite of what we were told!