Concern about Arthur Kaplan watch batteries and NO tel ettuquette from Menlyn brach employee

I am concerned about Arthur Kaplan watch batteries. in less that 2 years they replaced battery of my Longines watch paid R700 with 24 months warranty but now battery is flat I'm told to pay R700. Bearing in mind that I don't have any guarantee that the battery is new or how long it has been operating before they replaced it. The employee at Menly Dominic was arguing with me and started to be rude when I asked relevant questions about warranty and kept on teling me what the manufacturers told him and not what is right for the customer. My Rado watch did the same thing and had to be replaced. I will never ever buy from them again. I will take business somewhere else and will spread the word to others.