Bad quality and Bad service

<p>I am highly disappointed with NUK's customer service. I have always purchased NUK products because of their good quality, despite the fact that they are often a lot more expensive than other brands. </p> <p>Recently my veiws have changed... I bought my baby a NUK dummy chain about three months ago. My baby is 5 months old, so it not moving around too much yet. The clip of the chain broke and I found the small plastic piece in his bouncy chair. This concerned me a lot as he could have easily choked on it. I contacted NUK, and was disappointed with the service I recieved. They expected me to take the broken chain to a Baby City so they could send a representitive to have a look. I am a working mom, with a young baby and do not have time to run around like that. </p> <p><br />Today, after giving my baby his bottle, I went to wash it and it somehow has become distorted and has lost its shape. ... Is this what i'm paying NUK prices for? I expect better quality than that. I will most definitely not be purchasing anymore NUK products and will warn my friends to stay away as well. Bad quality and bad customer service on top of that!</p>