Mantwa

Good day,Since Last year ARS credit helping me with my debts, they told me that all my debts i must pay them 3100 , so they deduting every month. And i am having vehicle finance and loan with standardbank. They busy deducting that amount every month but standard bank call me that my account are in arrears because ARS terminate my account without informing me. Now i send them the messages to call me to understand they don't want to call me. How can they terminate my account without telling me but they busy deducting the money.