Very unprofessional and bad behavior-Receptionist

I have been a loyal customer of Arriba Spa since i moved to Durbanville a year ago. The receptionist who is the face of the Spa dealing with all clients have been unfriendly before. I hope the owner realize she is chasing away their clients and costing them money at the end of the day. <br> <br> Today when i tried to phone to confirm my appointment, for all of my treatments before my big day (getting married within 2 days) she had a very bad attitude, she thought she hang up the phone while she was speaking to a college about me. I think this is very unprofessional, i have treated her with respect and have been friendly all the time, ...she had no reason to act this way. She is a unfriendly person whit n bad attitude. She do not respect clients, nor the owner of the business.<br> <br> I really hope the owner is aware how she treats their clients.<br> I was appalled at such behavior, and have a good mind to take my business elsewhere as suggested. I hope you would look into the matter, and make sure such an incident is not repeated. Your company has been known to provide a good service. I don't think you will appreciated loosing more customers.