EB
Eldrick B

1 reviews | Active since Dec 2014

01 Oct 2019, 11:53

Over Promise Under Deliver ( Bad Service )

I bought a Kuzey S900 from them on the 22nd of September 2019 and received the Retray X Pro . I have been corresponding with Kyle ever since . Been messed around about the delivery times more than once .Eventually I got my tracking number after nagging Kyle about it everyday . When my parcel was delivered eventually by the Courier guy I received the incorrect product and incomplete parcel . Everything I order was not there. I phoned Kyle and send him the pictures of the product received he blamed the Courier Company . I phoned him 4 times and every time he said he will phone me back which did not happen . On Monday the 30th he told me that he has send me the correct product from Durban and it will be there the next morning . When I asked him the next day for an update which I send him at 08h34 he read my message but no response from him . I personally would think twice of ever ordering any thing from SA Armour Sales and Solutions ever again it is with great disappointment that I cannot recommend them as Service Provider of the year .Because they are not . Kyle you cant take peoples money and not delivered them there product or send them incorrect product promising that all will be sorted .

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