Is this the Twilight zone??? Worst experience ever

This is going too far! Had to create an account just for this review. Paid for a product with Armour SA on 16 April. After 2 months of no updates unless, I begged for one, the products still had not been shipped. No communication or updates from their side. After asking about the order numerous times, eventually I was told that the order could not be completed and that a refund would be processed. This was the 4th of June. I sent my bank details and nothing happened. 8 June I asked for an update on the refund - no reply. 9 June I sent another Whatsapp but was just ignored. 10 June I sent another one, nothing. 12 June, yet another and no reply. Today I sent another message and as of this time I have still heard nothing. These guys are testing me now and I have run out of patience. I was professional and patient up to this point and now I have been left with no other option. There are enough disgruntled individuals on only Hellopeter that have been given the runaround by this company and I am sure that a class action suit would be easier than trying to get a reply from these guys. And then summons for loss of interest and fees etc can be added as well. I read the excuses and replies on each and every single one of the comments and really wanted to give ArmourSA the benefit of a doubt but unfortunately their lack of communication and plain disrespectful attitude to the people who have entrusted their hard-earned money with them during these financially difficult times, has forced me to write this very wordy review. Let's see if this sparks any action from them