ARMOUR SA - DISGUSTING

I purchased a vehicle radio, antenna, programming cable with disk & a hand mic on the 16/07/2019. It took nearly 3weeks for items to arrive after continuously following up with Ardy. I did not receive the programming cable with disk nor the hand mic which was paid for. Again sent whatsapp messages to Ardy regarding the items that were never sent, got no response. Sent email to Armour SA saying how shocking the service is & Kyle phoned me to apologise & would get it sorted. Well, 2 weeks after that & constant messaging I received a cable and a programme downloaded onto a flash stick. The programme wont load onto laptop & cable is not the correct cable for the radio. I have tried whatsapp messages, email, phone calls but get no answer to any. I paid R180 for a mic & R180 for the cable & disk. The mic , they cant get so I am entitled to a refund? NOT WITH ARMOUR SA. I have a cable & disk to programme the radio, IT CAN NOT BE DONE!!!!! There is absolutely no after sales service with them what so ever. They are quick for sales & payments, after that it's a case of " STUFF YOU,I HAVE YOUR MONEY"

Kind Regards A VERY DISGUSTED CLIENT