AV
Anri V
1 reviews | Active since Jan 2016
19 Feb 2016, 09:02
Unacceptable poor service
Armadillo swimming pool cover more out of order than in a working condition. Terrible service to get it fixed every time. It seems that the supplier does not understand the risk with an open pool with a one year old baby at home!
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Armadillo Concepts's replyOfficial
19 Feb 2016, 10:13Hello AnriVerwey,
Dear Ms. Verwey,
We apologise for this inconvienance.
A technician has been despatched to your site and should be there within the next hour.
Farina will also send you an Automated Pool Cover Maintenance guide which too would assist. The slightest dirt in the spirals and side rails causes confusion in the electronics of our product. With all our load shedding we too often need to reset the electronics.
Farina too will contact yourself.
Regards,
John Harmse,
Sales and Services Manager.
Dear Ms. Verwey,
We apologise for this inconvienance.
A technician has been despatched to your site and should be there within the next hour.
Farina will also send you an Automated Pool Cover Maintenance guide which too would assist. The slightest dirt in the spirals and side rails causes confusion in the electronics of our product. With all our load shedding we too often need to reset the electronics.
Farina too will contact yourself.
Regards,
John Harmse,
Sales and Services Manager.
Armadillo Concepts's reply19 Feb 2016, 10:13
Official
Hello AnriVerwey,
Dear Ms. Verwey,
We apologise for this inconvienance.
A technician has been despatched to your site and should be there within the next hour.
Farina will also send you an Automated Pool Cover Maintenance guide which too would assist. The slightest dirt in the spirals and side rails causes confusion in the electronics of our product. With all our load shedding we too often need to reset the electronics.
Farina too will contact yourself.
Regards,
John Harmse,
Sales and Services Manager.
Dear Ms. Verwey,
We apologise for this inconvienance.
A technician has been despatched to your site and should be there within the next hour.
Farina will also send you an Automated Pool Cover Maintenance guide which too would assist. The slightest dirt in the spirals and side rails causes confusion in the electronics of our product. With all our load shedding we too often need to reset the electronics.
Farina too will contact yourself.
Regards,
John Harmse,
Sales and Services Manager.