Obsolutely poor service...

<p>My lease with Ariva ends 15 April...I asked them to buy the car...I was told that a consultant will contact me...that was 14 days ago....I have send mails no answer...I cannot phone them they have disconnected the option on their helpline to speak to a consultant...what must I do? I am desperate!!!</p> <p>Can you believe no comminication from them...</p>