False advertising and discriminating
<p>I app**** for leasing withvAriva. I was credit vetted and cleared and then when I sent my documents told that contrary to them advertising they would not help self employed individuals other than Doctors Lawuers and Accountants. So much for not discriminating. I earn more than double their minimum requirement. And then the false advertising which is frankly *******. And the staff is as arrogant and unhelpful as can be. Charges have been layed with various Ombuds. People stay away bad nwes company</p>
Hi Stefan, I really appreciated the opportunity to chat to you today and must again apologies for some of the lapses in service that you have experienced with our company, but glad that these have now been resolved.
We are making every effort to improve the interactions we have with our customers and are busy implementing a customer care program which we trust will ensure that we do not repeat some of the mistakes we have made in the past and we will certainly take some of the issues you have discussed as learnings into this program.
Into the future please do not hesitate to contact us at *** should you need to discuss anything with us or have any concerns going forward. We are also contactable on ***. Kind regards
Hi Stefan, I really appreciated the opportunity to chat to you today and must again apologies for some of the lapses in service that you have experienced with our company, but glad that these have now been resolved.
We are making every effort to improve the interactions we have with our customers and are busy implementing a customer care program which we trust will ensure that we do not repeat some of the mistakes we have made in the past and we will certainly take some of the issues you have discussed as learnings into this program.
Into the future please do not hesitate to contact us at *** should you need to discuss anything with us or have any concerns going forward. We are also contactable on ***. Kind regards