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julian P

1 reviews | Active since May 2015

29 May 2015, 11:26

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I AM REPORTING ARIVA CAR FINANCE FOR THR POOR SERVICE,+-3montha ago I leased a hyandai accent from which they supp**** me with 1 set of which I enquired to the salesman that I needed 2 set of keys so if anything happens i have another the salesman name was TEBOGO SEALE.I REPORTED IN THE FIRST WEEK THAT THE SHOCKS AT THE BACK WAS SHOT.THEN I REPORTED THE BUMPER ON THE RIGHT HAND SIDE OF THE CAR WA PULLING LOOSE,I WAS SENT TO THE SERVICE CENTRE IN LENASIA TO CHECK MY FAULTS,THE BACK SHOCKS NEEDS TO BE REPLACED AND THE BUMPER NEEDS TO BE REPAIRED.THEY ARIVA WILL FIX THE BUMPER AND THE SHOCKS BUT STILL NO FEEDBACK FROM THEM,AND THEY WANT ME TO PAY FOR THE BROKEN KEY,THIS I VERY POOR SERVICE.AND JACKLIN REMARKED THAT THEY SOLD THE CAR TO AT A CUT PRICE BECAUSE IT A SECONDHAND CAR,IF THIS WAS A SPECIAL DEAL GOING ON I WAS NOT INFORMED ABOUT IT.I WILL NOT RECOMMEND ARIVA EVEN TO MY GREATEST ENEMY.MY NAME IS DOMINIC PAGE

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Replies (1)
Ariva
Ariva's reply07 Nov 2017, 16:54
Official

Good day Mr Page, how good is what to catch up with you this afternoon and I am very pleased that your vehicle is still running well and that you are happy with her

Should you have any issues which you wish to bring to our attention into the future please do not hesitate to contact us on *** or email ***

All the best

Best regards,