ARIVA - UNFAIR DEFAULT LISTING

Good day

I'd like to express my dissatisfaction with my experience I had with Ariva Rental (Pty) Ltd. I paid up my rental agreement with the company within the agreed period of 60months and subsequently they informed me that I will not be charged upliftment fees. After they uplifted the vehicle as agreed, they sent me a statement where they have raised upliftment fees and after an assessment on the vehicle they also added the fees to do fixes to the vehicle. Agreed to the fees for fixing the vehicle and had to go through a process to have the upliftment fees removed. I then enter into a payment arrangement to settle the fees to fix the vehicle up for them to re-sell. On the day we entered into the arrangement they went and Listed me as a Defaulter on Credit Bureau. They listed me for the full amount of Fixes and Upliftment after we entered into an arrangement for the only one of these.

How do you list someone for newly raised fees. I paid up my principle debt of R600 000 within the required period. You cannot reason with these people. Please do not enter into agreements with them, all there terms and conditions always only favour them. The reason for listing me is that the account is non-activated. They raised the debt on the 07 September and listed me on the 07 September.