1 reviews | Active since Jun 2010
Ariva is ********* - Avoid at all Cost
I want to warn everyone who intends on leasing a vehicle with Ariva.. They will reap you off and I feel that they are some how ********* in their practices. I leased a car with them for the past four years and decided to terminate my lease agreement about a year earlier and that seems to be the beginning of my frustration..
First they sent me an invoice for R17k as an early termination penalty. a month later I get another invoice for 'damages'to the car. Guess what is listed as damages - oil change, hand break adjustment, break pads etc.. How ridiculous is this? The car had a full maintenance plan and was serviced every time.. If it requires an oil change or hand-break adjustment then that is as a result of normal use, normal wear and tear.. In other words these ****** are charging me for having used the car which by the way I paid them every month for the use of the car.. This is ********* especially because according to them an oil change is 'beyond normal wear and tear' - this is disgusting..
I will fight them though.. but if YOU can help it, please avoid these people.. they are bullies and ******.
Good afternoon Sir
Thank you for your review and I trust you will give us the opportunity of investigating your grievances and responding in due course. You will be contacted personally as soon as details are to hand and we can provide you with a satisfactory response to your concerns
Good afternoon Sir
Thank you for your review and I trust you will give us the opportunity of investigating your grievances and responding in due course. You will be contacted personally as soon as details are to hand and we can provide you with a satisfactory response to your concerns
Good day Mr Kubheka,
A detailed response has been prepared and will be forwarded to you today
Regards
Ariva Customer Care
Good day Mr Kubheka,
A detailed response has been prepared and will be forwarded to you today
Regards
Ariva Customer Care
