Insulting Experience

<p>On 9/06/17 I went to Oranja Meganisasie to exchange a part that was orderd incorrectly by myself. I requested a credit note on the account after I received the correct one. The owner (Christiaan Van Zyl) of the Argo Industrial Franchise-***amas (Northern Cape) refused to credit the incorrect part. The part was still in its original packaging, sealed. The owner raised his voice and swore at me several times for no reason, I kept calm and tried to understand why this situation could not be resolved in a professional manner. He told me to leave the premises during the conflict without resolving my query. This is a huge concern for myself as a local customer and I believe for Argo Industrial (Pty) Ltd as well. I make use of this franchise on a regular basis. This no way to treat paying customers that are the lifeline of the bussines. </p>