Shocking Customer Service

Arena Holdings botched up my physical delivery of my financial mail for 4 weeks. Since August I have repeatedly asked them to show me that my subscription will end 4 weeks later. What a waste of time trying .... email after email ... a representative basically telling Me , no we don't do that. So I have no idea when my subscription will end. This is not the first time I have experienced useless service from the owners of Financial Mail.