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ESTELLE L

1 reviews | Active since Mar 2017

21 Feb 2021, 07:28

LACK OF SERVICE DELIVERY

LACK OF DELIVERY We have had endless problems with tge lack of delivery of newspapers, most especially the FINANCIAL TIMES WEEKENDER! Every time I enquire tge excuse us that not enough papers were delivered and as we are last on the delivery we did not get, but not to worry, a credit will be passed! Against our better judgment, we renewed this week. Today the paper did not come. Only because I called and enquired was I tod it will only arrive in the country today so we will only get delivery next Sunday!!!! THIS IS UNACCEPTABLE AND A SERIOUS LACK OF SERVICE!!! Estelle Lief

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Replies (2)
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ESTELLE L's update22 Feb 2021, 07:24
Reviewer Update
Arena Holdings have NOT BITHERED to answer e-mails or FB messages.
I would like Arena Holdings to return tge money I have just paid to resubscribe and I will go to Exclusive Books to buy the paper !!!
Dealing with a firm who take your money but do not deliver tge goods or reply to messages is a no go!!!
Arena Holdings
Arena Holdings's reply22 Feb 2021, 09:26
Official
Good Morning We are having international flight issues that is delaying  the F/T in to the country but we will try our best to sort out this matter urgently, please contact me on ***ca should you have any further queries