AW
Aharon W

1 reviews | Active since Mar 2009

29 Mar 2021, 15:53

A Nightmare would be pleasant compared to dealing with Arena Holdings

Be careful of this company and subscriptions to the Sunday Times or other publications. My debit order was rejected as they took it a day early last month. I immediately contacted them to make a manual payment and did so. Since then I have had THREE weeks of countless emails, being told anything and everything from - my subscription is in arrears, to you have lost proof of payment to you need a second payment, to I am in credit of more than a month's subscription and my subscription will be reinstated on the 28 March 2020 - this came and went with no newspaper delivery. Really tired of this time wasting.

0
Replies (2)
Arena Holdings
Arena Holdings's reply30 Mar 2021, 07:36
Official
Good Morning Please can you send me the proof of payment as i am looking at your subscription and i see that your sub is still lock because of debit order rejection, please email me on ***ca so that i can investigate this matter urgently
AW
Aharon W's update30 Mar 2021, 09:25
Reviewer Update
Your email address is not visible. Email me please. Proof of payment has been sent a MINIMUM of 3 times. Unbelievable