CG
Candace G

1 reviews | Active since Dec 2018

18 Dec 2018, 08:34

Don't do business with Arctic breeze in Springfield park

An aircon unit was installed on 23/11/2018. The wiring does not comply to the SANS 10142 standards for electrical wiring. By law all electrical installations must comply to this standard for safety purposes. The cables used don't have enough current carrying capacity to handle the current being drawn by the aircon which creates a fire hazard. Other shortcuts were also taken during installation such as running the cables along the curtain rails without securing them. From the first day of use the aircon started leaking water inside the unit even when the aircon is off. The noise is loud enough to prevent sleep and the unit was installed in a bedroom. The owner of the company has been contacted frequently to fix this but no attempt has been made to solve the issue. http://arcticbreeze.co.za/contact-us.html

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Replies (1)
Arctic Breeze Air Conditioners
Arctic Breeze Air Conditioners's reply06 Apr 2020, 16:04
Official
Hi Candace.
We would like to apologize for your negative experience.We would also like to learn more about your  situation and rectify it
If you don't mind,Please give us a call at your convenience on *** or email us on *** .