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Sonja C

1 reviews | Active since Mar 2013

09 Feb 2022, 13:06

Beware of Arctic Breeze's subcontractors

The service was good until your sub-contractor arrived at our home. They are totally disrespectful, have no idea of customer service, dirty clothing and shoes, arriving in a vehicle that does not appear to be road-worthy, and then having the audacity to subject us to their stinking attitude, to the extent that they were ordered to leave our property. You want to use sub-contractors - this is the price you pay, as it is a direct reflection on your brand and no excuse. We have since given the business to another supplier

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Replies (1)
Arctic Breeze Air Conditioners
Arctic Breeze Air Conditioners's reply07 Jul 2023, 10:44
Official
Good Day Sonja.

We do Apologise for the Negative Experience.I Can Assure you that We no more use this Sub Contractor as we dont tolerate such attitude.
We are very Concerned about our brand and reputation and dont take such things lightly.This is defnitely a once off thing and our Google reviews are defnitely a proof of that

Looking fwd to getting back your business