WORST CUSTOMER SERVICE

Not the first time Archive N1 City disappoints me and literally knows nothing about customer service. There are only 2 people in that store that are helpful. Went there the Monday to ask for my takkie to be kept until Tuesday 9am I was waiting outside the store at 8.57am the next day excited to buy my sneakers and they sold it after telling me they would keep it. I'm so disappointed and upset honestly.