How Archive spoils what would have been an awesome December

Placed an order (p***) on Black Friday and received all the confirmation emails. This morning, however I checked on the status of the order and immediately after doing that I receive an email saying that the order has been cancelled "due to insufficient or damaged stock". So, I go back into the website and I see the product is still available and call the number only to receive scripted responses (although in a lovely manner) saying that nothing can be done and i must wait for up to 10 days for my money to be returned.

My questions are:

1) How does Archive advertise something that is not available and deduct money from my account for something that is not available? 2) How does Archive then advertise the same product in the same size as being available after emailing me to say that it is not available? 3) How is Archive going to solve this issue?

This is really not great.

Kind regards,

Sherwynn