Extremely Poor Service and Ongoing Delays with Refund from ArcStore Online

I am extremely dissatisfied with the service I have received from the ArcStore online branch regarding my refund request. I have had to send more than 80 emails, repeatedly following up and practically begging for updates on the collection of the item. After finally getting the item collected, I am now forced to chase after my refund in the same exhausting manner.

The lack of communication, accountability, and urgency from ArcStore’s online team is unacceptable. The entire experience has been unnecessarily stressful and reflects very poor and unprofessional service.