HS
Hennie S
1 reviews | Active since Mar 2022
11 Mar 2022, 14:42
Bad customer service
Worst customer service. Phoned more than 6 times could not get a salesman. Went in to shop told me they have stock then told me sorry no stock. Whent to credit invoice they said must credit on card. When i phone and asked how lonv for money refund ,oh sorry sir 24/h or 2 days. Reception lady would put you to a salesman or just cut you off
Helpful (0)
Replies (1)0
Replies (1)
Arb Electrical Wholesalers's replyOfficial
11 Mar 2022, 14:51Hi Hennie,
Thank you for reaching out to us to inform us about this incident. We are sorry to hear you had such a frustrating experience and that our service did not satisfy your expectations. We appreciate you bringing this issue to our attention.
We would like the opportunity to investigate your feedback further, please could you forward us your contact details via email to *** as well as the branch which you had a problem with so we can contact you directly.
Regards,
ARB Electrical Wholesalers
Arb Electrical Wholesalers's reply11 Mar 2022, 14:51
Official
Hi Hennie,
Thank you for reaching out to us to inform us about this incident. We are sorry to hear you had such a frustrating experience and that our service did not satisfy your expectations. We appreciate you bringing this issue to our attention.
We would like the opportunity to investigate your feedback further, please could you forward us your contact details via email to *** as well as the branch which you had a problem with so we can contact you directly.
Regards,
ARB Electrical Wholesalers