ARB has no Ethics
Purchased 35m cable costing R3500 when I discovered cable was incorrect and I wanted to exchange it for the correct cable they refused to refund the supp**** cable even though it was just the next day.. Said their policy on the receipt clearly states no refund on cables. ARB should read their Ethics code on their website
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Arb Electrical Wholesalers's replyOfficial
08 Sept 2021, 09:42Hi Jonathan, Thanks for reaching out to us to inform us about this incident. Unfortunately, we are unable to offer a refund on cut lengths of cable as per our t’s and c’s. We would like to discuss an alternative solution with you, please could you forward us your contact details via email to *** so we can contact you directly. Regards, ARB Electrical Wholesalers
Arb Electrical Wholesalers's reply08 Sept 2021, 09:42
Official
Hi Jonathan, Thanks for reaching out to us to inform us about this incident. Unfortunately, we are unable to offer a refund on cut lengths of cable as per our t’s and c’s. We would like to discuss an alternative solution with you, please could you forward us your contact details via email to *** so we can contact you directly. Regards, ARB Electrical Wholesalers