1 reviews | Active since Sept 2009
Yuppiechef and Aramex - Never again.
Ordered 2 small items from Yuppiechef who use Aramex as their couriers. Was supposed to be delivered in 2 days but took 4 days - and that's not counting the public holidays. Delivery guy comes to my work but goes to wrong building, gets shown the right building, but cannot even wait the 3 mins it takes me to walk to reception to sign for my parcel. I look around reception area for him, next thing the receptionist says there he is getting in his van and driving away! Told Yuppiechef to keep their goods and refund my money and will never ever buy anything from them.<br> <br> I just got a call from Aramex now asking me what to do with the parcel that they still have in their possession. Told them to do whatever they want, throw it away, burn it, I don't care. Aramex had the cheek to tell me that their driver was here and couldn't deliver the parcel - what utter nonsense.<br> <br> No matter how pretty or funky their products may be, Yuppiechef can keep their goods. Kalahari is, and will be, my online shopping site of choice. They deliver when they say they will, and sometimes even earlier than stated - and their drivers don't drive away with your parcel because he has better things to do.
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we have notified the departments concerned and the necessary corrective action will be taken to prevent this from reoccurring.
We hope that your will continue to provide Aramex with opportunities to serve you.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
We humbly apologies for the service you received that prompted you to contact us with a complaint, and we regret any inconvenience or frustrating that your experience has caused you.
To ensure that our staff conducts itself in a manner that reflects the high regard that we have for our customers, we have notified the departments concerned and the necessary corrective action will be taken to prevent this from reoccurring.
We hope that your will continue to provide Aramex with opportunities to serve you.
Thank you for bringing these matters to our attention.
Yours in service,
T****ha Pillay
