You People Are A Proper Joke, YOU DONT LISTEN!!!!!

ON COUNTLESS OCCASIONS HAVE I SPOKEN OUT ABOUT HOW YOU GUYS DELAY IN DELIVERING PACKAGES, AND IT SEEMS TO HAVE FALLEN ON DEAD EARS, NOW AGAIN THIS ISSUE HAS ARISEN AGAIN, YOU SENT ME AN SMS SAYING YOU HAD DISPATCHED THE PACKAGE TO BE DELIVERED, NOW I WAIT FOR ABOUT 2HRS NOTHING HAPPENS, I LEAVE MESSAGE WITH A COLLEAGUE TO RECEIVE SAID PACKAGE HE ALSO WAITS FOR HOURS AND NO SHOW, YET NO ONE PHONES TO EXPLAIN, THE OTHER DAY YOU DID THE SAME AND ENDED UP LEAVING THE PACKAGE TO MY BOSS WHO ENDED UP ASKING SOO MANY QUESTIONS ABOUT MY PRIVATE STUFF, YOU PEOPLE ARE FORTUNATE THAT YOU ARE THE ONLY ONE IN THE INDUSTRY WITH THE SERVICE YOU PROVIDE AND AS SUCH OUR HANDS ARE TIED, BUT SOON YOU WILL START TO SEE HOW YOUR DISRESPECT WILL COST YOU, KEEP ON BEING THIS WAY. AND FUNNY ENOUGH WHEN YOU CALL, LUNGA ALWAYS HAS AN EXPLANATION TO EVERYTHING, INSTEAD OF SIMPLY APOLOGIZING AND TRYING TO FIX THIS HE WILL RATHER TRY TO PROVE HIMSELF RIGHT, AN EGOTISTICAL TRAIT THAT SHOWS HOW MUCH OF AN ENTITY YOU GUYS ARE...