TM
Tanya M

1 reviews | Active since Sept 2016

23 Mar 2023, 03:58

YOU ARE GREEDY, DONT TAKE ON TOO MUCH WORK IF YOU CAN'T DELIVER

My package was suppose to be delivered between the 1-4 March. Aramex indicated that goods never arrived in South Africa. However Shein's system says Aramex tried to deliver, however my address is incorrect. I logged complaints with Aramex. They say they informed Shein that the packaged wasn't received. When I go to Shein it doesnt allow me to request a refund. it says wait a few more days. I have still received nothing. I asked Aramex to refund my customs. Still no response. What do you do when your customer service doesn't respond. RE: [CaseReference:JNB/0323/575], I want Shein and Aramex to refund me. Shein thinks Aramex received the package, so I can't request a refund. Aramex is not doing your job. Very unprofessional, Wrong Catch text Wow even loading a compliant is a nightmare. Your staff don't respond to customer service. Both Companies are unprofessional.

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