Worst possible useless customer service

Useless customer support My shipment *** has been at in transit for 3weeks . Proof of payment and invoice has been submitted and I paid shipment costs AND custom fees . I put a request on the Aramex Global Shopper for reasons why shipment has not been delivered . Chumeka Yawa forwarded request (Ref: CPT\1025\728) to Justice . Justice is missing in action . NO FOLLOWUP from Chumeka . Impossible to communicate with Aramex South Africa : If you want to request further information you are not allowed to do it - you are actually BLOCKED Your local contact information is ONLY the STREET address of Aramex in major centres There is NO CONTACT NUMBER and you only receivr NO REPLY EMAILS . TERRIBLE SERVICE AVOID AT ALL COST Terrible customer service . Avoid them .I shall report them also to Amazon.com Fortunately Amazon .uk give you the option to rather use DHL or UPS .