AM
Adriana M
1 reviews | Active since Mar 2015
13 Mar 2015, 13:23
WORST CUSTOMER SERVICE EVER! do not use!
TOTAL LACK OF CUSTOMER CARE IN THIS COMPANY - SERIOUS TRAINING NEEDED AND SELLING A PRODUCT THAT THEY DO NOT DELIVER ON - SO UNHAPPY WITH LACK OF DELIVERY BECAUSE STORE COLLECTION WAS NOT DONE AND HAVE LOST 2 CUSTOMERS AS A RESULT AS IS YET TO RECEIVE A CALL FROM THE 'SO CALLED' SUPERVISOR (PROBABLY PLAYING GOLF OR AWAY FOR THE WEEKEND) - BAD BAD BAD - AFTER R250 SPENT ON TELEPHONE CALLS BECAUSE ALL EMAILS GO UNANSWERED AND PHONE CALLS RESULTS IN BAD MUSIC AND NO ONE RETURNS - SERIOUSLY ARAMEX???
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Replies (1)
Aramex South Africa's replyOfficial
13 Mar 2015, 14:31Hello amoseya,
As per our telephonic discssion, please accept our humble apology for the inconivience you may have received with regards to the collection of your shipments.
We will definetly investigate the matter for service failure and address the departments concerned .
Thank you for bringing these matters to our attention.
We hope that your will continue to provide Aramex with opportunities to serve you.
Yours in service,
T****ha Pillay
As per our telephonic discssion, please accept our humble apology for the inconivience you may have received with regards to the collection of your shipments.
We will definetly investigate the matter for service failure and address the departments concerned .
Thank you for bringing these matters to our attention.
We hope that your will continue to provide Aramex with opportunities to serve you.
Yours in service,
T****ha Pillay
Aramex South Africa's reply13 Mar 2015, 14:31
Official
Hello amoseya,
As per our telephonic discssion, please accept our humble apology for the inconivience you may have received with regards to the collection of your shipments.
We will definetly investigate the matter for service failure and address the departments concerned .
Thank you for bringing these matters to our attention.
We hope that your will continue to provide Aramex with opportunities to serve you.
Yours in service,
T****ha Pillay
As per our telephonic discssion, please accept our humble apology for the inconivience you may have received with regards to the collection of your shipments.
We will definetly investigate the matter for service failure and address the departments concerned .
Thank you for bringing these matters to our attention.
We hope that your will continue to provide Aramex with opportunities to serve you.
Yours in service,
T****ha Pillay