WORST COURIER COMPANY IN SA!!!!!

Worst Courier company in South Africa!! I sent a parcel at a Checkers store point 21/03/2022. 2 days later there is still no details on the online system about my parcel even though I received an SMS with the waybill number. I call the contact centre just for them to inform me that the parcel has not yet been picked up???? What a useless courier company, promised to be delivered within 2 business days but still not picked up on the 2nd day yet? I want my money back!!!! And I will NEVER EVER use Aramex courier services ever again!!!