AM
Arthur M

1 reviews | Active since Sept 2015

02 Sept 2015, 09:22

Worst courier company AVOID

Where do you even begin to describe what a load of rot this place is?!! It doesn't help to complain to them by calling in or emailing or on here. I know that someone will respond to this complaint with the usual ******** about how sorry they are and how they'll follow up and make sure the problem is resolved. I'm just yet another very unhappy client whose been waiting for my parcel for ages, who can't reach someone who actualy wants to help and whose being sent back and forth and nobody gives a **** about solving the issue.<br> <br> There are a number of other delivery companies in SA that deliver not only your parcels but fantastic customer service and they dont cost an arm and a leg like Aramex. Seriously how many people do you want to **** off before someone does something to change your pathetic company and your workers do what they paid for???<br> <br> where do you get off asking customers to pay hundreds for parcel delivery if parcels DONT get delivered and your customer service is ****? Dont bother replying to this or calling me as I'm definitely done with Aramex . I'll just take my business elsewhere and know that the job will get done

0
Replies (1)
Aramex South Africa
Aramex South Africa's reply02 Sept 2015, 11:04
Official
Hello arthurmok,

Thank you for taking the time to share your comments with us.

We sincerely apologize for the grate frustration and inconvenience caused to you. We tried contacting you however the number provided is incorrect .

Kindly assist with the tracking number of the shipment so as to assist with full investigations and provide you with feedback.

We value you as our client and we would like to reassure you of our commitment to you.

If you need any further assistance please don't hesitate to contact us again.

Regards
Tshegofatso Dubula