Worst company EVER

I placed an order on yuppiechef on 07/12/2015 and expected delivery within 2-3 working days (max 5).<br> I followed up with Aramex numerous times on where my order is as the tracking system only stipulated: \Out for Delivery - Remote Delivery Area "";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;931777;499;18;2;0;0;0;0;2;NULL;NULL;NULL;15/12/18 14:06;15/12/18 12:13;Never answer the phone ;;;;I have a parcel awaiting delivery and been calling the call centre for the past two days and no one ever answers. The last <br> time I've held on for was over 10 mins. I have called over 20 times so far! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;867197;770649;34;2;0;0;0;0;2;NULL;NULL;NULL;15/12/18 14:04;15/12/18 12:15;Delayed delivery, no customer support;;;***;After placing an order and receiving confirmation, after 10 working days I receive an email stating that the delivery of my order is delayed and will take another 5 working days to deliver.<br> <br> I sent an email to customer support stating that it is illogical for a delivery within South Africa to take as long as ten days and I that I was very disappointed to hear that the delivery would be delayed even further. It took a full 24 hours for me receive a reply, and the reply came from an automated system and said that Groupon is very busy and that a real person would get in touch soon, that was on 16 December.<br> <br> I tried to phone customer support this afternoon, and each time I make the call I hear an automated response telling me that the call volumes are high and that I should write an email to customer support for a \speedy\"" reply....this is unacceptable"