EG
ESTIA G
1 reviews | Active since Nov 2011
26 Feb 2016, 10:56
WORSE CUSTOMER SERVICE EVER!!!
How long does it take to deliver???<br> In Aramex's customer service dictionary 72 hours are equal to 288 hours! 9 days and still no parcel!!!!<br> How *********** must one be not to be able to read and locate an address???<br> MY WORST NIGHTMARE JUST TO RECEIVE AN IMPORTANT PARCEL!!!<br> <br> <br>
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Replies (1)
Aramex South Africa's replyOfficial
26 Feb 2016, 11:59Hello esjoné,
Thank you for sharing your comments with us. We sincerely apologise for the inconvenience caused in this regard.
As per my discussions with you, the parcel will be delivered to you today at the address you have chosen. We will thoroughly investigate the matter and establish where the failure in delivery occurred.
We take great pride in our service and would like to assure you of our commitment to you, our valued customer.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Thank you for sharing your comments with us. We sincerely apologise for the inconvenience caused in this regard.
As per my discussions with you, the parcel will be delivered to you today at the address you have chosen. We will thoroughly investigate the matter and establish where the failure in delivery occurred.
We take great pride in our service and would like to assure you of our commitment to you, our valued customer.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Aramex South Africa's reply26 Feb 2016, 11:59
Official
Hello esjoné,
Thank you for sharing your comments with us. We sincerely apologise for the inconvenience caused in this regard.
As per my discussions with you, the parcel will be delivered to you today at the address you have chosen. We will thoroughly investigate the matter and establish where the failure in delivery occurred.
We take great pride in our service and would like to assure you of our commitment to you, our valued customer.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Thank you for sharing your comments with us. We sincerely apologise for the inconvenience caused in this regard.
As per my discussions with you, the parcel will be delivered to you today at the address you have chosen. We will thoroughly investigate the matter and establish where the failure in delivery occurred.
We take great pride in our service and would like to assure you of our commitment to you, our valued customer.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***