1 reviews | Active since Dec 2018
With Aramex, your parcel could not be in UNSAFER hands.
To all of you who are in need of a courier service, PLEASE DO NOT USE ARAMEX.
I am a business woman who sells products in my area. Recently, a lady from an area that is about 2 hours away from where I stay wanted to buy some of my products. I decided to send my products to her via Aramex. Worst decision of my life. The company promises delivery within 72 hours to outlying areas. Behold! It has been 2 weeks and there is no sign of delivery! My client has been impatiently waiting so long for the products. I have been tracking the parcel online daily and all it says is "forwarded to delivery office." I make daily phone calls to Aramex but the pathetic staff do not seem to know what is happening with the parcel. They all give the same answer that "it will be delivered tomorrow" but tomorrow does not happen. "Tomorrow" is fictional. By the way, it takes about a minimum of 20 mins (if you are lucky) to get hold of an operator so make sure that you have a good hour or more to spare when you need to call Aramex. I have emailed several times but my emails are ignored. It seems like my parcel has been ****** or misplaced. This parcel was worth a lot of money and this is going to cause a loss to my business. It leaves such a bad impression of me to my clients as well.
Aramex is the most inefficient and unreliable courier service ever! I am not surprised that I have stumbled upon other negative reviews about this courier company. It's a pity that I came across the bad reviews only AFTER my damage was done. So guys, please do yourselves a favour and don't trust this courier company with your items. Please listen to me before it is too late or you will end up in the same predicament as I am in today.
Please check out the reliability of your courier service before just trusting them with your items.
