why install dropbox
<p>aramex people are selling us lies, i own a small clothing business. i really thought the dropbox is a good idea for us who have small businesses since they said it takes about 1-3 days to reach the destination. i dropped a parcel at pick n pay soweto highway on the 17th of july they only colllected the parcel on the 21 of july (4days after). and a guy called lazarous called me to apologize he said he spoke to his manager so they are organising same day delivery/ overnight. the parcel will reach the destination on the 21st/ 22nd july latest. it was all a lie. today is the 26th of july my customer has not recieved their parcel, its so frastrating coz when you call the call centre they are just clueless and stupid . how can a parcel take 10days to reach its destination, what kind of a courier business are you running.#****ed . Tracking number : ********** 3114</p>
Dear audrey-wanga-rambau,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, the time it took to correct the mistake took longer than expected with our delivery partner who services this particular delivery area. There was also an internal miss communication in terms of resolving the pending delivery issue. We have ensured that the parcel was however delivered as quickly as possible and was successfully completed yesterday.
If you need any further assistance please dont hesitate to contact us again.
Kind Regards,
Aramex SA
Dear audrey-wanga-rambau,
Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused.
As per our discussions with you, the time it took to correct the mistake took longer than expected with our delivery partner who services this particular delivery area. There was also an internal miss communication in terms of resolving the pending delivery issue. We have ensured that the parcel was however delivered as quickly as possible and was successfully completed yesterday.
If you need any further assistance please dont hesitate to contact us again.
Kind Regards,
Aramex SA
