CN
Charmaine N

1 reviews | Active since Nov 2015

20 Nov 2015, 18:50

Where is my parcel?

Where is my parcel ***? I was promised that it'd be here at 5pm. Its 18h38 and no sign of your guy. For your sakes I hope you haven't lost it. Yes I get that Lephalale is a remote area but its been 3 days now. I've run out airtime calling your branches and each branch tells a different story. I want to use this parcel tomorrow so please.

0
Replies (1)
Aramex South Africa
Aramex South Africa's reply23 Nov 2015, 09:23
Official
Hello @Zwakele_,

Thank you for taking the time to share your comments with us.

Kindly accept our humble apologies for the great inconvenience and frustration caused to you in this regard.

Please be advised we are investigating the reason behind the delay in the delivery of your shipment . we will advise feedback as soon as possible .

Please do not hesitate to contact us for further assistance .

Regards
Tshegofatso Dubula