PD
Pierre D

1 reviews | Active since Dec 2009

10 Feb 2017, 20:51

What a turnaround - awesome service

<p>I have used Aramex in the past and have also complained about their service levels. Well, their last two deliveries (international parcels) have been outstanding. They are pro-active about contacting me, the clearance takes less than a day and parcel delivery today was on the day of the customs clearance.</p> <p> </p> <p>Awesome service, fast, efficient. Very different (in a very good way) to my experiences from more than a year ago. Keep this up, you have a loyal and grateful customer.</p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply11 Feb 2017, 10:30
Official

Dear Pierre

Thank you for taking the time to share your positive comments with us. We sincerely appreciate the effort.

We take great pride in our service and will always endeavour to meet your expectations. At times we face challenges that are beyond our control.

We value the relationships we build with our customers and will continue to delight you wherever possible.

If you need any assistance please don't hesitate to contact us again.

Kind Regards,

Aramex SA