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FARHAAN B

1 reviews | Active since Jul 2016

28 Nov 2016, 08:54

waiting forever for my parcel to be delivered

<p>i have sent a parcel with aramex and they tried to deliver the parcel but they say the delivery was not made cause it was a dead address. i was never informed of this i only new about this when i phoned the call centre my parcel is currenly pending delivery ever since the consultants were giveng me different answers. </p> <p>such an unreliable service delivery company </p>

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Replies (2)
Aramex South Africa
Aramex South Africa's reply30 Nov 2016, 09:18
Official

Good morning Sir,

Thank you for bringing your complaint to our attention.

There was a delay in getting the shipment delivered due to an issue with the address supp****, as well as the clarity of the waybill completed.

A Customer Care senior will be in contact with you shortly.

Kind regards

Customer Care Johannesburg - Aramex SA

Aramex South Africa
Aramex South Africa's reply30 Nov 2016, 09:19
Official

Good morning Sir,

Thank you for bringing your complaint to our attention.

There was a delay in getting the shipment delivered due to an issue with the address supp****, as well as the clarity of the waybill completed.

A Customer Care senior will be in contact with you shortly.

Kind regards

Customer Care Johannesburg - Aramex SA