pP
pieterred P

1 reviews | Active since Feb 2017

22 Feb 2017, 16:00

Waiting for parcal

<p>Somebody sent me a parcel from SA to Poland on 13-10-2016 was received on the 19-10-2016 in Poland. Problems with the parcel so they going to sent it back to SA. Its now the 20-02-2017 the parcel seems like nobody now were the parcel is at this moment. Phone Aramex always same story waiting fot Poland. They will call the people how send the parcel from SA but nothing. Monday I spoke to a Supervisor promise to give feedback before 17.00 still waiting for the feedback. This is the office of Aramax Jhb. POOR SERVICE</p>

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Replies (2)
Aramex South Africa
Aramex South Africa's reply23 Feb 2017, 14:52
Official

Dear Pieter

Thank you for bringing this matter to our attention. We have one of our agents working on this and contact will be made with you to resolve this matter.

Kind Regards

Customer Care Johannesburg - Aramex SA

pP
pieterred P's update23 Feb 2017, 15:57
Reviewer Update

Thanks