DR
Dimitris R
1 reviews | Active since Jul 2011
05 Oct 2015, 16:25
Wait a month for delivery
Aramex received my package from the supplier (SmartBuyGlasses) and for a month now I have been chasing then and they still have not delivered.<br> Worst courier company I have dealt with so far.<br> So if you want sunglasses don't buy from SmartBuyGlasses because they use Aramex.
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Aramex South Africa's replyOfficial
06 Oct 2015, 08:30Hello dimrax,
Thank you for taking the time to share your comments with us.
We sincerely apologies for the great inconvenience caused to you in this regard.
As per our telephone discussion the shipment is out for delivery this morning to the new address. I will monitor the delivery and keep you updated with the progress. We will also address your other concerns accordingly internally to avoid such incidents from reoccurring in the future.
Once more please accept our apologies for the delay incurred by your shipment.
Kind Regards
Tshegofatso Dubula
Thank you for taking the time to share your comments with us.
We sincerely apologies for the great inconvenience caused to you in this regard.
As per our telephone discussion the shipment is out for delivery this morning to the new address. I will monitor the delivery and keep you updated with the progress. We will also address your other concerns accordingly internally to avoid such incidents from reoccurring in the future.
Once more please accept our apologies for the delay incurred by your shipment.
Kind Regards
Tshegofatso Dubula
Aramex South Africa's reply06 Oct 2015, 08:30
Official
Hello dimrax,
Thank you for taking the time to share your comments with us.
We sincerely apologies for the great inconvenience caused to you in this regard.
As per our telephone discussion the shipment is out for delivery this morning to the new address. I will monitor the delivery and keep you updated with the progress. We will also address your other concerns accordingly internally to avoid such incidents from reoccurring in the future.
Once more please accept our apologies for the delay incurred by your shipment.
Kind Regards
Tshegofatso Dubula
Thank you for taking the time to share your comments with us.
We sincerely apologies for the great inconvenience caused to you in this regard.
As per our telephone discussion the shipment is out for delivery this morning to the new address. I will monitor the delivery and keep you updated with the progress. We will also address your other concerns accordingly internally to avoid such incidents from reoccurring in the future.
Once more please accept our apologies for the delay incurred by your shipment.
Kind Regards
Tshegofatso Dubula