Very bad service.

My order/parcel was with Aramex Nelspruit branch from the 30th November at 7h40am. On 01/12/22 at 06h15am the system was updated that the parcel is on its way to final destination. The parcel was not delivered and on the same day at 11h10pm, the system was updated to say the delivery has be rescheduled. I called Aramex on 02/12/22 and i was told they do not deliver in my area on Fridays and that they will deliver on Monday. Today 5/12/22 i called in to confirm if the parcel will be delivered today and if the driver is already out and i was told they will get back to me in a hour after contacting the driver. After an hour i called and i was now told that the parcel was handed over to a third party. I asked them to find out from the third party about the whereabouts of the parcel and i was told they do not have authorisation. Right now i am waiting for a parcel which i do not know whether it will be delivered and i dont even know when, and i cannot even track it. Aramex is just so poor. Do not use it for any deliveries. Poor poor poor. I there was an option of no star, i would've chosen that one because they do not deserve even one star.