verbally abusive consultant

I was expecting my two packages have not arrived and they were expected on different days. One on Tuesday and the other one Thursday so I phoned your call center and the service was horrible so I thought okay its fine i will wait for Thursday, today i phone the call center and boy did i get abused. He started screaming at me when im explaining to him what the situation is. DO YOU WANT A Follow up yes or no? He was verbally abusing me the customer then when he was done he hung up. I would like to get my packages and NEVER hear this company name again it literally makes me sick to my stomach that you allow consultants to talk to people like that. <div><br></div><div><em>(Supplier name changed from PostNet SA to Aramex by Hellopeter.com)</em></div>