sN
shaun N
1 reviews | Active since Apr 2011
26 Jan 2016, 15:20
Utterly Disgusted
i ordered an item from India Emporium last year May which still did not come through, I then contacted India Emporium during December 2015 and they said they will urgently send me the item till today I have not received it cause it was sent to an incorrect address in Pretoria when I live in Durban what service is this on both parties Mandisa from Aramex Pretoira says that they can only send me the item once India emporium pays them the additional shipping coast. Please this is not my problem I am the customer.
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Aramex South Africa's replyOfficial
27 Jan 2016, 10:48Hello sqeer,
Thank you for sharing your comments with us,
We truly apologies for any inconvenience caused by this incident , We tried calling you however the phone number provided is not going through .
Kindly be advised the parcel was delivered in centurion as that is the address that was completed on the waybill by the supplier.
Arrangements have been made to collect the shipment and deliver to the correct address, we will keep you updated with the progress.
Once more please accept our most sincere apologies for the inconvenience caused.
Kind Regards
Tshegofatso Dubula
Thank you for sharing your comments with us,
We truly apologies for any inconvenience caused by this incident , We tried calling you however the phone number provided is not going through .
Kindly be advised the parcel was delivered in centurion as that is the address that was completed on the waybill by the supplier.
Arrangements have been made to collect the shipment and deliver to the correct address, we will keep you updated with the progress.
Once more please accept our most sincere apologies for the inconvenience caused.
Kind Regards
Tshegofatso Dubula
Aramex South Africa's reply27 Jan 2016, 10:48
Official
Hello sqeer,
Thank you for sharing your comments with us,
We truly apologies for any inconvenience caused by this incident , We tried calling you however the phone number provided is not going through .
Kindly be advised the parcel was delivered in centurion as that is the address that was completed on the waybill by the supplier.
Arrangements have been made to collect the shipment and deliver to the correct address, we will keep you updated with the progress.
Once more please accept our most sincere apologies for the inconvenience caused.
Kind Regards
Tshegofatso Dubula
Thank you for sharing your comments with us,
We truly apologies for any inconvenience caused by this incident , We tried calling you however the phone number provided is not going through .
Kindly be advised the parcel was delivered in centurion as that is the address that was completed on the waybill by the supplier.
Arrangements have been made to collect the shipment and deliver to the correct address, we will keep you updated with the progress.
Once more please accept our most sincere apologies for the inconvenience caused.
Kind Regards
Tshegofatso Dubula